A Communicator's View
Each day looks at the worlds of business and leadership, brand and media, as well as the future of our profession and what it takes to succeed in our profession. And through it all we will learn, again, how vital we are to a connected world, and what’s essential to making that difference.
by Mark Schumann
Brand for Talent
Eight Essentials to Make Your Talent As Famous As Your Brand
by Libby Sartain & Mark Schumann
Vineet Nayar
blog by the author of Employees First, Customers Second... Nayar was introduced at the 2010 SHRM Annual Conference as one of the world's leading transformational CEOs
Opinion: Media Teams that Work
articles about what media teams, departments and individuals do right (and wrong)
by Duane Conder
Amazon’s Customer Service Jazz Torture Chamber
This started as a quick errand to buy a book. It ended with jazz-fueled madness and one of the worst customer service loops I’ve ever endure...
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This started as a quick errand to buy a book. It ended with jazz-fueled madness and one of the worst customer service loops I’ve ever endure... -
Butterfly Qin made it to 19 days. And in case you haven't heard, there was an amazing coincidence surrounding her existence. I am calli...